FAQ

The following text covers frequently asked questions about farm stays in general, AgriStay's services spesifically, as well as health and safety tips when traveling in Norway.

What is a farm stay?

A farm stay is an accommodation option where guests can experience rural life on a farm.  Farm stays come in various forms, ranging from working farms to converted farm hotels, all of which offer an authentic rural experience. Farm stays generally offers a unique opportunity to immerse yourself in nature, enjoy a peaceful getaway, and sometimes also participate in farm activities.

How do I book a farm stay?

Booking a farm stay on www.agristay.no is simple. Filter the available options according to your choice, browse through the listings, select your desired farm, check the availability for your preferred dates, and proceed with the booking process by following the provided instructions.

What types of accommodations are available on the platform?

Our platform offers a variety of accommodations on farms, ranging from traditional farmhouses to guest rooms and farm hotels. Each farm has its own unique offerings, so you can choose one that suits your preferences.

Are farm stays suitable for families with children?

Absolutely! Farm stays are an excellent choice for families with children. Kids can engage in activities such as feeding animals, milking cows, collecting eggs, and exploring the outdoors. It's a great way to introduce them to farm life and nature. If you have small children, you might want to use the filter function to explore farms that have farm animals, playground equipment, or children's toys. Each farm's booking site will also inform whether other amenities are available, such as a baby crib or high chair.

What amenities can I expect at a farm stay?

Amenities vary from farm to farm; however, all farms listed on Agristay.no offer clean bed linen and a ready-made bed upon arrival, clean towels, and a cleaning service at the end of your stay. Most farm stays provide basic facilities such as private bathrooms, equipped kitchens, and access to common areas. Some farms may also offer additional amenities like Wi-Fi, laundry facilities, and recreational activities. Please check the comprehensive list of amenities on each booking site for details on each farm's specific offerings.

Can I bring my pet to a farm stay?

Some farms may allow pets, while others may not allow pets for different reasons. Please check the farm's listing for details before making a booking.

What activities can I participate in during my farm stay?

Many farm stays offer a range of activities depending on the location and season. Some activities are available as filters on our front page, allowing you to browse through farm stays that provide the specific activities you are looking for. Additionally, some farms have established partnerships with local guides or activity providers, enabling them to recommend activities in the surrounding area. To gain a comprehensive understanding of the activities available at the farm or in the immediate vicinity, please refer to each farm's booking site.

Are meals provided at farm stays?

Some farm stays offer meal options, such as breakfast or traditional farm dinners, while others provide self-catering facilities. The farm's listing will specify if meals are included or available for an additional cost. You can also use the filter option on the front page to explore which farms has an offering that matches your preferences.

Are farm stays open year-round?

Many farm stays in Norway are open year-round, but availability may vary depending on the farm and the season. We recommend checking the availability calendar to see which farms are available on your desired dates.

Is it safe to provide my card details on the website?

Yes, it is safe to provide your card details on our website. AgriStay prioritizes your security and entrusts the handling of payment details to a trusted professional payment processor called Stripe (www.stripe.com). Stripe is a renowned company that ensures secure online transactions and has partnerships with reputable firms such as Amazon and H&M.

What are the cancellation policies for farm stays?

Cancellation policies may vary between different farms. We recommend reviewing the specific cancellation terms provided by each farm. Some farms offer flexible cancellation policies, while others may have stricter guidelines depending on the season and demand.

Why don't you provide a 100% refund if I need to cancel?

For each stay booked through AgriStay, payments are processed by our partner, Stripe. Stripe incurs direct costs for every transaction, which are charged to AgriStay as a service fee. If you choose to cancel your booking and request a refund, there are still associated costs that AgriStay incurs. To maintain fair and sustainable operations, these costs are deducted from the refund amount. The fee is currently 3,5% of the total amount payed.

Do you provide insurance coverage for guests?

At the moment, AgriStay does not offer insurance coverage for guests. We serve as a facilitator to enhance the visibility of farm stays and facilitate communication and payment between buyers and sellers. We recommend that guests have their own travel insurance to safeguard against any unforeseen circumstances during their trip.

How can I find the address of the farm I booked?

Prior to completing your booking, you will receive the name of the town or village where the farm is located. The exact address and additional contact information will be provided via email once your booking is confirmed. If you have not received the email, please allow a few minutes and check your inbox, including the spam folder. If you still haven't received it, kindly send an email to [email protected] explaining the situation. We will assist you promptly.

Travelling in Norway – health and safefy

Is Norway a safe country to visit?

Yes, Norway is generally considered a safe country to visit. It has low crime rates, and the locals are known for their friendly and helpful nature. However, it's always important to exercise common sense and take necessary precautions to ensure your personal safety and belongings.

Are there any areas or neighborhoods in Norway that tourists should avoid?

Norway is considered to be one of the safest countries in the world. Crime rates are extremely low even in major cities such as Oslo, Bergen, Trondheim and Stavanger. While Norway is generally safe, it's advisable to exercise caution in larger cities, especially in areas with high tourist concentrations, as pickpocketing and petty theft can occur. As anywhere else, it’s recommended to be aware of your surroundings, and take precautions such as keeping a close watch on your belongings and avoiding the open display of valuable items.

What should I do in case of an emergency while in Norway?

In case of an emergency, dial the national emergency number, which is 112, for immediate assistance from the police, fire department, or medical services. Norway has a well-established emergency response system to ensure the safety and well-being of both residents and visitors.

Is travel insurance necessary when visiting Norway?

While travel insurance is not legally required, it is highly recommended to have comprehensive travel insurance that covers medical expenses, trip cancellations, and lost or stolen belongings. This ensures you are financially protected in case of unforeseen circumstances during your trip.

How is the public healthcare system in Norway for tourists?

Norway has a high-quality public healthcare system that also provides services to tourists. If you need medical assistance, visit the nearest hospital or medical center. It's important to note that healthcare in Norway can be expensive, so having travel insurance with medical coverage is advisable.

I am a European resident and hold a European Health Insurance Card. Will my medical expences be covered in Norway?

You are not a member of the Norwegian National Insurance Scheme while on holiday in Norway. However, if you are a resident of a European country and hold a valid European Health Insurance Card (EHIC), your necessary medical expenses may be covered in case you require hospitalization in Norway. The EHIC provides access to essential healthcare services during temporary stays in other European Economic Area (EEA) countries, including Norway. However, it's important to note that the coverage may vary depending on the specific circumstances and the nature of the treatment needed. It is advisable to contact your national health insurance provider before your trip to Norway to obtain detailed information about the extent of coverage and any additional requirements. Read more about your rights as a European tourist on this official website.

Are there any specific health risks or vaccinations required for traveling to Norway?

Norway does not have any specific health risks or vaccinations required for entry. However, it's always a good idea to consult with your healthcare provider or a travel health clinic before your trip to ensure you are up to date on routine vaccinations and discuss any additional precautions you may need.

Are tap water and food safe to consume in Norway?

Yes, tap water in Norway is of excellent quality and safe to drink. Similarly, food safety standards are high, and you can generally trust the quality and hygiene of food establishments in the country.

How can I stay updated on travel advisories and safety information for Norway?

It's recommended to regularly check the travel advisories issued by your country's embassy or consulate for the latest information on travel to Norway. Additionally, you can monitor local news sources and official government websites, which provide updates on safety, weather conditions, and any travel restrictions.

What is the general attitude towards tourists in Norway?

Norwegians are generally welcoming and friendly towards tourists. They appreciate visitors who respect the local culture, traditions, and environment. Engaging in polite behavior, being mindful of local customs, and showing respect for nature will contribute to a positive experience while traveling in Norway.

Are there any specific guidelines for hiking or outdoor activities in Norway?

Norway offers stunning landscapes and outdoor activities, including hiking. When it comes to hiking or engaging in outdoor activities in Norway, there are some specific guidelines to ensure a safe and enjoyable experience:

  • Right to Roam (Allemannsretten): Norway has a unique concept known as "allemannsretten" or the Right to Roam. It grants everyone the freedom to access and enjoy the countryside, including public and private land, forests, and mountains. This right comes with responsibilities, such as respecting nature, wildlife, and other people's property.

  • Preparedness: Before heading out, research the area, check the weather forecast, and inform someone about your plans. It's also recommended to bring appropriate clothing, food, water, navigation tools, and a first aid kit.

  • Stick to marked trails: Follow designated trails and paths, especially in popular hiking areas. This helps preserve the natural environment and ensures your safety.

  • Respect wildlife and nature: Norway is known for its pristine landscapes and diverse wildlife. Maintain a safe distance from animals, avoid disturbing their habitats, and do not feed or approach them.

  • Leave no trace: Respect the environment by not littering and leaving no trace of your visit. Take your garbage with you and use designated waste disposal facilities.

  • Be mindful of fire safety: Open fires can be a hazard, especially during dry periods. Use designated fire pits or bring a camping stove for cooking. Follow any fire restrictions or guidelines provided by local authorities.

  • Consider seasonal conditions: Norway's weather and terrain can vary significantly depending on the season and location. Be prepared for changing conditions, such as snow, ice, or difficult terrain. Consult local authorities or tourist information centers for advice on specific areas.

Remember, allemannsretten grants you access to nature, but it also comes with responsibilities to protect the environment and show consideration for others. Enjoy the breathtaking Norwegian outdoors while being mindful of these guidelines for a safe and memorable experience.

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