Privacy policy
AgriStay AS ("AgriStay") is committed to ensuring the privacy of individuals and processing personal data in compliance with applicable laws and regulations. This Privacy Policy ("Policy") outlines how AgriStay processes personal data that you may provide on the AgriStay.no website ("Website" or "Service") and any related products and services (collectively, "Services"), including the types of personal data that AgriStay collects, the reasons for processing your personal data, and your rights in relation to the processing of your personal data. If you have any questions regarding our processing of personal data or about this privacy policy, you may contact us at [email protected].
Personal data, purpose, and legal basis for processing
AgriStay prioritizes the security of customer data and will only process the minimum user data required to maintain the Website and Services. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage and traffic of the Website and Services. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system. You can access and use the Website and Services without leaving any contact information. However, if you wish to use some of the features on the Website, you may be asked to provide certain personal data (such as your name, phone number, address and email address). We receive and store any information you knowingly provide to us when you fill any online forms on the Website. When required, this information may include the following:
Contact information such as name, email address, address, etc. (GDPR Article 6 (1) f)).
Phone number, in order to improve the booking process for both guest and host by including additional communication options. The phone number will only be disclosed when you as a guest are requesting a booking or making a direct booking towards the specific host. If you as a guest haven’t already included your phone number during the signup, we will require it once you are requesting a booking or making a direct booking (GDPR Article 6 (1) b) and f)).
The information we collect is directly from you via the Website and Services. You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features on the Website. Any information we collect from you may be used for the following purposes and processing activities:
Send marketing and promotional communications: If you have signed up for marketing or our newsletter, we may process your name, contact information, etc. to submit such materials to you. Such processing is based on your consent (GDPR Article 6 (1) (a)).
Perform a contract with you: AgriStay will use your personal data, including booking information, to perform its contract with you and provide you with the requested services.
Run and operate the Website and Services, and improve products and services: AgriStay may process personal data of visitors to its website and users of its services to run, operate and improve the website and services. The company may use cookies and other methods to collect personal data, such as IP address, to enhance user experience and collect statistics. The legal basis for such processing is AgriStay’s legitimate interest in continuously maintaining the website and collecting statistics to enhance the user experience with the platform (GDPR Article 6 (1) (f)).
For legal obligations applicable to the operation of AgriStay, we may process personal data under GDPR Article 6 (1) (c).
AgriStay reserves the right to process personal data for other purposes on an individual basis and to rely on different legal grounds, including consent or legitimate interest, or in compliance with relevant data protection laws, as stipulated in the relevant privacy notice. AgriStay will refrain from using or processing any personal data contained in files uploaded by users to the platform.
Disclosure to third parties
We will only disclose your personal data to third parties when we have a legal basis for such disclosure. In order to operate the Website and Services available to you, we rely on affiliated and subsidiary companies to provide assistance. We do not share Personal Information with unaffiliated third parties. However, we may disclose your phone number to hosts when you request a booking or make a direct booking with them. Our service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. AgriStay will not process, store, or disclose your personal data outside the EU/EEA.
Retention of information
We will retain and use your personal data for as long as necessary to achieve the purposes for which it was collected. Once the retention period expires, your Personal Information will be deleted. However, we may store your personal data for as long as necessary to fulfill statutory requirements and legal obligations, including requirements for continued storage in accordance with accounting legislation, and to the extent necessary to safeguard AgriStay's rights.
User Rights
The users have certain rights which include: (i) the right to withdraw their consent if they have given consent to the processing of their information, (ii) the right to object to the processing of their information if processing is conducted based on a legal basis other than consent, (iii) the right to be informed if their information is being processed by the company, to obtain disclosure regarding certain aspects of the processing and a copy of the information being processed, (iv) the right to verify the accuracy of their information and request for it to be updated or corrected, (v) the right to restrict the processing of their information under certain circumstances, in which case, the company will not process their information for any purpose other than storing it, (vi) the right to obtain the erasure of their personal information under certain circumstances from the company, (vii) the right to receive their information in a structured, commonly used, and machine-readable format, and if technically feasible, to have it transmitted to another controller without any hindrance.
The users also have the right to file a complaint with the Data Protection Authority about the collection and use of their personal information. To exercise their rights, users can contact AgriStay using the contact details provided in this document. The company cannot respond to any requests or provide Personal Information unless the identity or authority of the requester is verified and the Personal Information relates to them.
Cookies
AgriStay uses cookies on the Website and Services to enhance the user's online experience. More information about the use of cookies is provided in the company's Cookie Policy.
Do Not Track Signals
Some browsers have a Do Not Track feature that signals to websites that the user does not want to have their online activity tracked. The Website and Services do not track users over time and across third-party websites. However, some third-party sites may track the user's browsing activities when they serve content, which enables them to tailor the presented content. The use of geo-location data is subject to the privacy policies of third-party providers if linked to their services, which are not owned or controlled by AgriStay.
Email Marketing
AgriStay provides electronic newsletters that users can voluntarily subscribe to at any time. The company is committed to keeping the user's e-mail address confidential and will not disclose it to any third parties except as allowed in the information use and processing section. The information sent via e-mail will be maintained in compliance with applicable laws and regulations. In compliance with the CAN-SPAM Act, all e-mails sent by the company will clearly state who the e-mail is from and provide clear information on how to contact the sender.
Third-Party Websites
The Website and Services may contain links to other resources that are not owned or controlled by AgriStay. The company is not responsible for the privacy practices of such other resources or third parties. Users are encouraged to read the privacy statements of each and every resource that may collect Personal Information.
Information Security
AgriStay ensures the security of the information provided by users on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. The company maintains reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and disclosure of Personal Information in its control and custody.
Data breach
In the event that we become aware of any compromise to the security of the Website and Services, or if there has been a disclosure of users' Personal Information to unrelated third parties due to external activity such as security attacks or fraud, we reserve the right to take appropriate measures. These measures may include investigation, reporting, and cooperation with law enforcement authorities. If a data breach occurs, we will make reasonable efforts to notify affected individuals when there is a reasonable risk of harm to the user or if it is required by law. In such cases, we will publish a notice on the Website.
Changes and amendments
We reserve the right to modify this Policy or its terms relating to the Website and Services at our discretion. We will inform you of any changes to the way in which we handle Personal Information either by notification on the webpage, or by using your contact information. If we need your consent to process personal data in a new way, we will obtain it before implementing such changes. Any updated version of this Policy will become effective immediately upon posting unless otherwise specified.
Contacting us
If you wish to contact us to learn more about this Policy or any matter related to individual rights and your Personal Information, you can email us at [email protected]. This document was last updated on 01.07.2023